Because some of our items are hot off the press we offer a “Pre-Purchase” service that allows you to order and pay for the item prior to its launch. This enables you to secure the item.
All items available for Pre-Purchase will be clearly identified in the ‘Details’ section of that item as ‘Pre-Purchase’ together with the expected delivery date.
The expected delivery date is provided to us by the factory. Please email VC-LOUNGE firstname.lastname@example.org if you need further assistance.
The Shopping Cart process for a Pre-Purchase is the same as for an immediate delivery order. VC-LOUNGE will fulfill and deliver your Pre-Purchase following the individual item launch date.
✅Cancellation of Pre-Purchase Orders
If you wish to cancel your Pre-Purchase order, please email VC-LOUNGE email@example.com. VC-LOUNGE will not refund on a cancellation of a Pre-Purchase order, instead a store credit will be issued to you.
VC-LOUNGE store credits are valid for 24 months, cannot be transferred to another person or account and cannot be redeemed or refunded for cash.