Good news, as a customer of VC-LOUNGE you’re entitled to our standard free delivery service. Standard delivery operates weekdays Mon – Fri 8am to 7pm. To ensure you get all your goods before the weekend, please place your order by Tuesday to receive by Friday at the latest. All UK orders take approx 2-3 working day, however if your item is PREORDER, it take up to 7-14 working days to receive as it’s a PREORDER PRODUCTS.

Need that item asap? All our items state whether they’re available for UK next working day delivery. If it’s a match, then next working day delivery needs to be placed before 3.00pm to be received the following day by 7.00pm latest. Next day delivery costs 5.99GBP (Using Royalmail Tracked 24 service) Next day delivery is only for the next working day, so if you’ve placed an order on Friday after 4.30pm or the weekend, then you’ll receive it on the following Tuesday. Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to the customer the following day.

Saturday delivery is delivered on the first Saturday after the order is placed. Orders must be placed on or before Friday by 4.30pm to be delivered on Saturday. Saturday delivery costs 14:99GBP. If you’re nominated day is Saturday but you’ve ordered in the week, it’s cool. We hold on to your items and make sure it’s despatched on time so it’s delivered exactly when you want it.

DELIVERY SERVICE
All our deliveries are handled by ROYAL-MAIL or DPD or Parcelforce.
Reliability is key.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in, we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

All USA orders take approx 2-3 working days. To ensure you get all your goods before the weekend, please place your order by Tuesday 4pm Pacific time to receive by Friday at the latest. Unfortunately, we do not offer a Saturday service.
Unfortunately, we don’t deliver to all USA locations. Delivery excludes: Alaska, Guam, Hawaii, Northern Mariana Islands, Puerto Rico and the Virgin Islands.

DELIVERY SERVICE
All our deliveries are handled by FedEx ,DHL and UPS.
The shipping cost will be calculated at checkout.
Using ROYAL-MAIL International shipping service takes approximately 5-7 working days. Reliability is key, which is why we use a signed-for delivery service.
Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.
For deliveries, you will need to make sure that you cover any ingoing customs or taxes costs should any be incurred when shipping to your destination. Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.